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Salesforce Systems Administrator

Burlington, ON


Business Systems Manager

Burlington, ON


Permanent Full-Time

ASTOUND is a fully-integrated global design and fabrication house, providing end-to-end solutions for events, exhibits and environments. We are an exciting and dynamic global company made up of passionate people who love what they do. We are currently on the lookout for talented, creative and diverse individuals to join our growing team as we continue to expand across the world.

We are seeking experienced, highly-skilled Business Systems Manager to join our progressive technology team. In this role, you will be responsible for overseeing and managing the Information Systems department, ensuring that our company’s technology is meeting its goals and objectives efficiently and reliably. You will work closely with senior leadership, users, and the technology team to help determine the best way possible to meet the technology needs of the company. You will lead a team of passionate team members to deliver excellent technical/non-technical support with outstanding customer service satisfaction and timeliness.



  • Oversee all aspects within the Information Systems department, including enterprise applications, infrastructure, and architecture and personnel
  • Understand and elicit requirements, develop processes, architect and implement solutions
  • Manage and oversee all stages of the development lifecycle for new projects
  • Work to deliver products on time and on budget
  • Help to prioritize short and long term objectives
  • Maintain existing programs, seeing that necessary updates are made
  • Report progress and challenges to senior management
  • Work to meet the overall corporate goals
  • Optimize profitability and customer satisfaction through technology
  • See that all reported issues are resolved quickly and efficiently
  • Develop, document and enforce policies, process, and procedures


  • Bachelor’s degree in Computer Science or related field required; master’s degree is a plus
  • Evidence of continuing education, such as certifications, is a plus
  • Minimum 5 years’ experience in the technology field
  • Minimum 2 years’ experience in leadership or management in a technology setting
  • Experience in developing scalable solutions for high growth or start-up organizations
  • Expert knowledge in cloud-based technologies (Salesforce, Pardot, Hubspot, Workato, AWS, DocuSign)
  • Significant experience in all phases of the development lifecycle
  • Solid working knowledge of current security protocols and threats
  • Excellent managerial, project management, communication, and interpersonal skills
  • Ability to foresee possible issues and troubleshoot them proactively
  • Strong negotiation and vendor management skills
  • Understanding of coding languages and devops is considered an asset (e.g., PowerShell, C#, HTML, Javascript, AWS)
  • Bachelor’s Degree in computer science or a technical degree preferred


ASTOUND is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarian’s with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the recruitment process.

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