Privacy Policy


This Privacy Policy governs the manner in which ASTOUND Group collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.astoundgroup.com website (“Site”). This privacy policy applies to the Site and all services offered by ASTOUND Group. We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.


Personal identification information


We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


We may collect, store and use the following kinds of personal data:


(a) information about your visits to and use of this website;


(b) information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;


(c) information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications.


We may collect, store and use non-personal data about your visits to and use of this website.


Non-personal identification information


We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


Web browser cookies


Our Site may use “cookies” to enhance User experience. A User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. A User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


How we use collected information


ASTOUND Group may collect and use Users personal information for the following purposes:


- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
- To provide statistical information
We may provide other companies with statistical information about our users – but this information will not be used to identify any individual user.


How we protect your information


We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.


Sharing your personal information


We do not sell, trade, or rent Users personal identification information to others whatsoever and remains strictly confidential at ASTOUND Group.


Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.


Changes to this privacy policy


ASTOUND Group has the discretion to update this privacy policy without notice at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms


By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us


If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
ASTOUND Group, 1215A North Service Road West, Oakville, Ontario L6M 2W2, CANADA, +1 905 465 0474, info@astoundgroup.com


This document was last updated on June 24, 2014.


For more information on our Insurance and Accountability policies.