Title:
Director Client Partnerships
ASTOUND Group - Las Vegas, NV
ASTOUND is a global experience design company that specializes in the design and execution of memorable experiences for companies to share with their customers. ASTOUND is a multi-faceted business whose services include architectural fabrication, brand strategy, and development, retail design and store rollouts, digital engagements, trade show booths, branded events, and environments.
ASTOUND’s offices span North America, with fabrication facilities that exceed 600,000 square feet. Key office locations include Las Vegas and Toronto. ASTOUND’s projects span over 40 countries and their clients are some of the most well-recognized brands across multiple industry sectors including consumer products, sports and entertainment, telecommunications, and technology.
Role Summary:
In this role, your primary focus is to drive new and existing client relationships/revenues through the effective delivery of ASTOUND’s offerings, working with members of the cross-functional teams and the office’s senior leadership to serve as a trusted advisor to the client and an initial conduit into project development and execution. A passion for building trusted and long-term relationships through the successful delivery of all facets of a project is key to your success.
More specifically, on the day-to-day, the Director Client Partnerships will be given incoming business leads to qualify and manage as well as be expected to use their own network of clients to drive revenue in your assigned portfolio of business. You will collaborate directly and cross-functionally in order to complete client proposals.
RESPONSIBILITIES
• Reporting to the VP, of Client Partnerships, you will work closely with them to develop and execute strategic sales plans to drive revenue and meet goals.
• Take ownership of new account acquisition (both self-derived and assigned) and drive the overall sales strategy to bring to a sign-off.
• Effectively manage and grow to ASTOUND relationships to ensure all clients’ needs are listened to, understood, and responded to promptly while driving profitable revenue.
• Guide the development, writing, and presentation of bid responses and proposals, scopes of work, and budgets.
• Manage internal and external stakeholders throughout the sales process and ensure the delivery of a winning proposal.
• Pre-qualify opportunities by going through a ‘Discovery’ phase with the prospective client to identify whether to pursue the opportunity or not.
• Relentlessly drive client loyalty and growth.
• Guide the development of integrated solutions that leverage ASTOUND offerings and are mutually beneficial for the client and ASTOUND.
• Understand client’s business and business issues, serving as their trusted advisor.
• Ensure client expectations are communicated and aligned with all aspects of the opportunity (price, timelines, deliverables, etc.)
• Achieve or exceed sales quotas, including prospecting and business development goals.
• Enter all contacts and opportunities into Salesforce and maintain 100% accuracy.
• Attend relevant trade associations (e.g., conferences and networking sessions) to generate new sales opportunities and promote the ASTOUND brand in this space.
• Inspire your team and influence them to perform at their best each and every day; this will ultimately determine the success of the sales organization.
• Maintain a positive mindset, encourage teamwork, and act as an impeccable brand ambassador for ASTOUND.
• Other Duties as assigned.
DESIRED EDUCATION, EXPERIENCE, & QUALIFICATIONS
• Bachelor’s Degree or Business/Equivalent experience.
• A minimum of 5+ years of professional sales and customer experience in a B2B environment.
• Industry experience within fabrication, retail environments, fixture roll outs, specialty architecture projects/construction, and/or large-run manufacturing highly preferred.
• Enthusiastic learner with proven track record of meeting and exceeding sales targets.
• Ability to understand price position and have good financial awareness.
• Ability to work in ambiguity and anticipate challenges and solutions before they arise.
• Detail Oriented – you have a keen attention to detail and a “right the first time” mindset.
• Ability to work in an environment characterized by constant change and tight deadlines.
• High social and emotional intelligence.
• Passionate about meeting new people, social settings, networking.
• Possesses a high degree of competence working with Microsoft Office Suite including PowerPoint and Excel.
• Salesforce knowledge an asset.
• Ability to travel periodically both internationally and domestically.
• Ability to work collaboratively with individuals and teams at all levels of the organization.
• Highly motivated, responsive and conscientious, with a commitment to delivering excellent service.
• Enthusiastic learner with superior creative, problem solving, critical thinking, and analytical skills.
• Has demonstrated consistent above average performance evaluations in previous roles.
• Ability to work in an environment characterized by constant change and tight deadlines.
• Communication and interpersonal skills: Able to provide clear, concise, accurate and timely oral and written communication.
• Strong team player with innovative ideas who can partner with others (internal and external) to achieve objectives as well as ability to work autonomously.
• Evidence of continued growth through education, skills training, and professional development.
The Values You Align With:
Just as important as the skills you bring to our team, is alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market leading experiences for our clients.
- Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results.
- Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism.
- Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences.
- Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results.
- Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences.
- Constant Collaboration - We thrive on teamwork, leverage diverse perspectives, and support each other to deliver experiences greater than the sum of their parts.
BENEFITS AND COMPENSATION
The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match.
Excellent Medical Insurance
Excellent Medical Insurance
Excellent Dental Insurance
Excellent Vision Insurance
Paid Time Off, Holiday Pay
401K matching program after 60 days of employment
100% Company Life and Short-Term Disability Coverage
Employee Referral Program
Professional development opportunities and ongoing training.
Collaborative and innovative work environment.
Opportunity to work with prestigious clients and industry leaders.
DIVERSITY COMMITMENT
At ASTOUND, our commitment to diversity, equity, and inclusion is helping us to create not only a great place to work, but also an environment where our employees, customers, and the communities we operate exist in a safe, productive, and enriching environment for everyone. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, and other characteristics protected by federal, state, or local laws.