We designed and built four kiosks and a remotely accessible web version, along with the complete user experience. Integrated within the experience is PHL (read: Phil), an ‘AI’ bot with a goal to collect anonymous PwC employee and partner feedback on digital readiness and enthusiasm to upskill. The experience allows to share responses within the organization, see what others are saying, and leverage this feedback for discussion at their Town Halls.
The Digital Monolith’s main interface was primarily inspired by the iconic film, 2001: Space Odyssey. By giving a voice and personality to a digital chatbot, we were able to create more of a tangible presence and dialogue between users interacting with the monolith.
The final result was a phygital experience that offers an exciting, encouraging, and forward-thinking way for employees to participate in anonymously contributing their thoughts on the digital future of work.
This bilingual, multi-channel solution & content management system allows to easily manage inputs from various offices across the country. The live insights help promote and highlight employee digital readiness and enthusiasm, and extend dialogue within the organization.
With the companion microsite, the campaign was made accessible beyond the physical installation so employees across all offices could engage via desktop or mobile devices if they couldn’t get to a physical Monolith. By working closely with PwC’s digital, IT, and security governance team, we were able to ensure the delivery of a secure and compliant product that met the national firm’s regulations.
1,000+ responses over 10 weeks across 23 offices
ASTOUND ARCHITECTURAL FABRICATION
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